Conditions d’utilisation
TERMS OF SERVICE
OVERVIEW
Welcome to Snatchy! The terms “we”, “us”, and “our” refer to Snatchy. Snatchy operates this store and website, including all information, content, features, tools, products, and services available from this site in order to provide you, the customer, with a personalized shopping experience (the “Services”). Snatchy uses the Shopify platform, which enables us to provide the Services.
The following terms and conditions, together with the policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights, including disclaimers of warranties and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.
ARTICLE 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence, and you consent to allow your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any products or services, you may be required to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.
ARTICLE 2 - OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online stores. However, please note that the colors or appearance of products may differ from what is displayed on your screen depending on the device you use and its settings.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or match exactly what is displayed in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of products on a case-by-case basis.
ARTICLE 3 - ORDERS
When you place an order, you are making an offer to purchase. Snatchy reserves the right to accept or refuse your order for any reason at its discretion. Your order is not considered accepted until you receive written confirmation from Snatchy.
We must receive and process your payment before your order is confirmed. Please review your order carefully before submitting it, as Snatchy may not be able to accommodate cancellation requests once the order has been confirmed.
If your order is refused, modified, or canceled, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.
Your purchases are subject to our Refund Policy.
You represent and warrant that your purchases are for personal or household use only and not for resale or export.
ARTICLE 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of the order and will be stated in your order confirmation email.
Unless expressly stated otherwise, displayed prices do not include taxes, shipping fees, handling fees, customs duties, or import charges.
Prices displayed on our online store may differ from those offered in physical stores or on third-party platforms.
You agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account information so that we can complete your transactions and contact you if necessary.
You represent and warrant that:
(i) your payment information is accurate and complete
(ii) you are authorized to use the payment method
(iii) charges will be honored by your provider
(iv) you will pay all charges incurred, including applicable fees and taxes
ARTICLE 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates and are not guaranteed.
We disclaim all liability for delays caused by carriers, customs, or events beyond our control.
Once the products are handed over to the carrier, ownership and risk of loss transfer to you.
ARTICLE 6 - INTELLECTUAL PROPERTY
All content available through our Services, including but not limited to trademarks, logos, text, images, graphics, product reviews, videos, and audio content, as well as their design and arrangement, are the exclusive property of Snatchy or its licensors and are protected by intellectual property laws.
These Terms grant you a limited license to use the Services for personal, non-commercial use only.
You may not reproduce, distribute, modify, display, or exploit any content without prior written consent.
All rights not expressly granted are reserved by Snatchy.
ARTICLE 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control.
You acknowledge that these tools are provided “as is” and “as available” without warranties of any kind.
Your use of these tools is entirely at your own risk.
ARTICLE 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites or resources.
We are not responsible for evaluating or verifying their content or accuracy.
Accessing third-party websites is done at your own risk.
ARTICLE 9 - RELATIONSHIP WITH SHOPIFY
Snatchy is powered by Shopify, which enables us to provide the Services. However, any purchase made in our store is directly between you and Snatchy.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and Snatchy, including any damage, loss, or claim arising from products or services purchased.
You expressly release Shopify and its affiliates from any liability related to your transactions with Snatchy.
ARTICLE 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy and may also be subject to Shopify’s Privacy Policy.
Since the Services are hosted by Shopify, Shopify collects and processes personal data to provide and improve the Services.
Your data may be transferred and shared with third parties located in different countries to enable service delivery.
ARTICLE 11 - FEEDBACK
If you submit ideas, suggestions, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, and distribute such Feedback for any purpose.
You represent that:
(i) you own or have the rights to your Feedback
(ii) you disclosed any compensation received
(iii) your Feedback complies with these Terms
We are not obligated to:
- keep Feedback confidential
- compensate you
- respond to Feedback
We may remove any content that violates these Terms.
ARTICLE 12 - ERRORS, INACCURACIES AND OMISSIONS
The Services may contain errors or inaccuracies related to product descriptions, pricing, promotions, shipping, or availability.
We reserve the right to correct any errors and cancel orders if necessary, at any time without notice.
ARTICLE 13 - PROHIBITED USES
You may only use the Services for lawful purposes.
You are prohibited from using the Services:
- for illegal activities
- to violate laws or regulations
- to infringe intellectual property rights
- to harass, abuse, or harm others
- to transmit false information
- to send spam or malicious content
- to impersonate others
You also agree not to:
- upload viruses or harmful code
- scrape or copy content
- collect personal data
- use bots, AI, or automated tools
- bypass security systems
We may suspend or terminate your access if you violate these rules.
ARTICLE 14 - AGENTS
This section applies if you use automated tools (“Agents”).
Agents must:
- clearly identify themselves
- not imitate human behavior
- not bypass security systems
- comply with all restrictions
We may limit or block any Agent at any time.
ARTICLE 15 - TERMINATION
We reserve the right to terminate your access to the Services at any time without notice.
You remain responsible for all outstanding payments.
Certain sections (liability, intellectual property, etc.) remain in effect after termination.
ARTICLE 16 - DISCLAIMER OF WARRANTIES
All information is provided for general purposes only.
THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.
We do not guarantee uninterrupted, secure, or error-free service.
Some jurisdictions do not allow warranty exclusions, so these limitations may not apply to you.
ARTICLE 17 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, Snatchy and its partners shall not be liable for any damages, including:
- loss of profits
- loss of data
- indirect or consequential damages
Even if we have been advised of such risks.
ARTICLE 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Snatchy, Shopify, and all partners from any claims, damages, or legal fees arising from:
- your violation of these Terms
- your misuse of the Services
- your violation of laws or third-party rights
ARTICLE 19 - SEVERABILITY
If any provision is deemed invalid, the remaining provisions remain enforceable.
ARTICLE 20 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Snatchy.
Any ambiguity will not be interpreted against the drafting party.
ARTICLE 21 - ASSIGNMENT
You may not transfer your rights without our consent.
We may transfer our rights at any time.
ARTICLE 22 - GOVERNING LAW
These Terms are governed by the laws applicable in the jurisdiction where Snatchy is established.
ARTICLE 23 - HEADINGS
Headings are for convenience only and do not affect interpretation.
ARTICLE 24 - CHANGES TO TERMS
We may update these Terms at any time.
Your continued use of the Services means you accept those changes.
ARTICLE 25 - CONTACT INFORMATION
For any questions regarding these Terms, contact us at:
Snatchy
info@snatchyfit.com
Rue de la venerie 30, BELGIUM
+32475327644